Question 1

With what trading plattforms does Metagrid work?

Accepted Answer

Metagrid Pipmanager is only available for Metatrader 4. Most brokers offer MT4.

Question 2

Does it work with Windows and Mac iOS?

Accepted Answer

The setup.exe you get for the installation is only working with Windows 7 and higher. But you can contact us to get a .zip file for manual installation. If you experienced you can install it on MAC too. But we don´t offer any support for MAC iOS.

Question 3

On how many MT4 accounts can I use Metagrid?

Accepted Answer

You can use it on two different accounts. If you need more accounts you can buy two more licenses - please contact us for the price.

Question 4

Do I have to pay for updates?

Accepted Answer

No. You get a lifetime license for Metagrid. All future updates are included.

Question 5

Where do I get updates?

Accepted Answer

You find updates on our homepage and we will email you if an update is available

Question 6

Can I request a feature for Metagrid?

Accepted Answer

Sure. If a request comes several times the possibility is high that we add this feature

Question 7

How can I pay?

Accepted Answer

At the moment we offer paypal and skrill. You find the paypal link on our homepage. If you want to pay with skrill please write to support@metagrid.com

Question 8

How long does it take to get the software?

Accepted Answer

During our office times you get the installation file normally between 15 minutes and 2 hours. On weekends and after our office times it can take longer. If you did not receive the software after 12 hours please contact us.

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